A number of complaints have been raised in the past couple of days that certain cable operators have disconnected the Zee Tamil channel from their listing. As this had been done abruptly and without prior notice, users who had paid for the channel at the start of the month have been left confused.

Zee Entertainment Enterprises Ltd. has released an official statement regarding the issue that read, "Zee Entertainment Enterprises Ltd. (ZEEL) wishes to clarify that all of its television channels in Tamil Nadu are fully operational across leading cable and DTH operators, including Tamil Nadu Arasu Cable TV Corporation Ltd., SCV and V K Digital. The channels are also available across all leading DTH operators viz. Airtel Digital TV, Tata Sky, Dish TV, d2h, and Sun Direct. There has been no change in the consumer price (MRP) of the individual channels or channel packs whatsoever. Zee Prime Tamil SD pack, competitively priced at Rs. 10 only, is the best value pack in Tamil Nadu market, when compared to other similar bouquets available in the same market."

The statement further added, "ZEEL has issued all the required communications to its esteemed viewers informing and urging them to approach their respective cable operators with a request to reactivate the channels, for which they have already paid Rs. 10, as part of their monthly subscription. This communication is purely issued in the interest of all our viewers, since ZEEL has received several complaints and requests through emails and social media platforms, wherein the consumers have mentioned that their cable operators have removed the ZEE Bouquet from their channel packs, without any communication or reason. Hence, the viewers have expressed their disappointment for not being able to view their favourite ZEE Channels, despite having paid for the same."