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Zomato fires delivery agent after food tampering video goes viral

Tuesday, December 11, 2018 • Tamil Comments
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A video of a Zomato delivery guy tampering with the customer’s food went viral across social media yesterday. Soon after, Zomato issued a statement on its Twitter page stating that they took food tampering very seriously. The video shows the agent eating food out of box meant for the customer and re-sealing it.

Zomato conducted an investigation on this and found that the incident happened in Madurai. "The person in the video happened to be a delivery partner on our fleet. We have spoken to him at length – and while we understand that it was a human error in judgment, we have taken him off our platform," said Zomato in a statement.

They added that they have taken this issue seriously and will soon introduce tamper-proof tapes and other precautionary measures to ensure an extra layer of safeguard against such behaviour.

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